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Return Merchandise Authorization

New RMA     RMA History




Valid RMA# are longer than 5 digits.

We have included our Return Merchandise Authorization form on our web site to better service you our valued customer.

Your Satisfaction is Our Success.

We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience.

Our friendly and knowledgeable sales staff is available to help you find the product that is best for you.

Every product we ship is factory-sealed and covered by the manufacturer's warranty.

2020P.C. is only responsible to delivere the item to the door. The customer has the option to select "signature required" when placing an order. We strongly suggest customers choose such option.Shipping methods and costs are estimated. You will be conatcted if price is different.

Return Policy and Conditions

By making a purchase You acknowledge that You have read and agreed to Privacy Policy and User Agreement, and terms of return.

A RETURN AUTHORIZATION NUMBER (RA#) must be obtained from our company and is required for ALL returns. We reserve the right to charge a 15% restocking fee on returns or canceld orders. Merchandise must be returned within 15 days of the issuance of the RA# at which time the RA# expires. RA#'s are non-renewable.

We reserves the right to return any merchandise without a valid RA# to the customer or to prorate the credit.

All products are brand new and carry full manufacturer’s warranty, unless it is stated refurbished.

Return Authorization Number is Required on all Returns,

No Return on Software, Cameras, Camcorders, DVD’s, LCDs,  Screens, Projectors & Lamps, components, cables, special order items. 
No Returns after 15 days, all Returned are subject to 15% Restocking Fee.

Shipping & Handling Charges are not Refundable for Returned or Refused Orders.


All returned merchandise must be in the original packaging with the UPC or bar code intact and un-open. All components, manuals, registration card(s), software, cables & accessories must be included. 2020 P.C. inspects all returns and reserves the right to return merchandise that does not meet the criteria.

Money back guarantee does not apply to special orders.

You must logon to your account to proceed.

Items over 100 ponds are not returnable

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