Free 3-7 business days shipping and exchange program with the purchase of warranty
Take advantage of free 3-7 business days delivery and exchange program by purchasing 2020pc extended warranty.
By purchasing 2020pc extended warranty you will automatically enroll in 2020pc exchange program. The 2020pc exchange program reserves the right for consumer who wishes to exchange his/her purchase within 14 days.
2020pc offers exchanges for faulty items that the consumer would like an even exchange for. If the consumer would like to exchange an item for a different item, then the consumer must contact 2020pc in order to return the original item and place another order for the item the consumer wishes to purchase. The consumer does not need to wait for the refund on the original item to be processed in order to purchase the new item.
Please notice that 2020pc reserves the right to review and/or refuse the exchange requests in the case consumer has not purchased the Extended Warranty.
Free 10 business days Delivery
Take advantage of free 10 business days delivery when you purchase extended warranty, and your order totals over $1000.00 with a shipping weight of less than 50 pounds.
2020pc ships via FedEx and other reputable carriers to provide expedited service.
Most orders placed by 4:00 p.m. EST will ship the same business day and should be delivered within two to three business days.
Certain restrictions apply and some products do not qualify for this promotion.
The following issues may delay the delivery of your package:
Incorrect shipping address
Shipping address does not match billing address
Payment delay or credit card verification issues
Carrier failure to deliver (i.e. severe weather conditions)
Overnight and Two Day shipping available upon request. Additional fees apply.
2020pc currently delivers only to addresses within the United States. We are unable to ship packages to international addresses.
Additional fees apply when shipping to Alaska or Hawaii.
We ship to APO/FPO addresses following the USPS guidelines. Additional fees may apply.
FedEx Standard Overnight may not be available to all zip codes. FedEx Priority Overnight is usually delivered next business morning, but is contingent on zip code. To confirm the guaranteed delivery time for your zip code, please contact 2020pc or FedEx.
At 2020pc's discretion, ground orders will ship via FedEx, UPS, or LTL Truck (based on weight of shipment). If you require a specific carrier, please contact 2020pc's Customer Service Department at 1-(800) 604-8028. An additional service charge may apply if you require a specific carrier.
LTL Truck deliveries for heavy weight shipments are dock to dock deliveries. If you require additional services on an LTL shipment such as a lift gate truck or inside delivery, additional fees apply. Please contact our Customer Service Department for further details.
Most packages that ship from 2020pc require a signature at delivery, but some packages may be left at the delivery address without a signature. If you have any questions related to this policy, please contact 2020pc prior to your order shipping.
Once your order has shipped, you'll receive an e-mail providing you with a tracking number you can use on the carrier's website to track your order.
You can also locate your tracking information by logging into the My Account section of our website, e-mailing firstname.lastname@example.org or by calling 2020pc at 1-(800) 604-8028.
2020pc ships from several different warehouse locations and packages may arrive separately. To check order status and confirm if the other items you ordered are in transit, please log in to My Account. Click on the appropriate order, and directly below each line item you can view the status of that item.
If the tracking information shows the order has been delivered, please be sure to check around the exterior of your home. Drivers may leave a package in a variety of places, including garages, porches, or with building managers and neighbors.
If the tracking information shows your order has been returned to sender, please contact 2020pc via e-mail or phone. There are several reasons why a delivery attempt may have been unsuccessful and 2020pc will be able to work with you as soon as we are made aware of the situation.
If a package has been lost in transit or was incorrectly delivered, please contact 2020pc by sending an e-mail to email@example.com or calling 1-(800) 604-8028 within seven days of the shipping date. Our Customer Service Representatives will be able to initiate a trace and/or claim with the carrier and assist you with any questions you might have.
If a package is damaged in transit and it is evident at the time of delivery, please refuse the package. After refusing the package, please notify 2020pc by calling 1-(800) 604-8028 or sending an e-mail to firstname.lastname@example.org to report the issue.
If you notice damage to the package after the delivery is complete, please contact 2020pc as soon as you are aware of the damage. Our Returns Department will provide you with instructions on how to proceed.
Due to time restrictions set by the carrier, 2020pc must be notified of the damage within seven days of the shipping date in order to file a claim.
2020pc is always here to help! If you have any questions regarding your order, please feel free to contact our Customer Service Department via e-mail email@example.com or by calling 1(800) 604-8028. Our friendly staff is available to assist you Monday through Friday 9 a.m. to 5 p.m. WST.
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